eScape LLC Mobile Applications Support Center

eScape LLC Mobile Support Center

For users of eScape LLC's mobile applications for Android.

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The Groups below contain Help Topics for the Applications.

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g$ added 2 events
1 hour ago
When will 1.4.0 be out?
5 hours ago
g$ added a blog post
Please bear with us as we re-fit CLA for the Android 2.0 Contacts Database changes. Watch for the 1.4.0 release, hopefully over the holiday weekend! Do not install 1.3.4 it is version-locked to 1.5/1.6 and won't install. Again, thanks in advance f...
6 hours ago
Sorry for the confusion. Thanks for your feedback. These are known issues for Android 2.0 users. Please wait for our 1.4.0 release to address your Android 2.0 specific issues. Thanks for your patience; it won't be long.
6 hours ago
I have Droid also. Manage Favorites Clearing doesn't work: Tester shows that my filter works for 3 contacts I selected. But clear usage all contacts doesn't work for Manage Favorites. If I click on any one favorite, it says "Sorry! The process an...
12 hours ago
Labelars and jank joined g$'s group
For users of the CLA application.
12 hours ago
Labelars and jank joined eScape LLC Mobile Applications Support Center
12 hours ago
jank added a discussion to the group Call Log Assistant
Motorola Droid running 2.0 After a call, it clears the recent calls, but not the favorites. I don't have the recent calls selected, yet it deletes them. How do you get it to delete the favorites?
yesterday
 

Blog Posts

g$

Droid Users Hang Tough!

Please bear with us as we re-fit CLA for the Android 2.0 Contacts Database changes. Watch for the 1.4.0 release, hopefully over the holiday weekend! Do not install 1.3.4 it is version-locked to 1.5/1.6 and won't install.
Again, thanks in advance for your patience. We look forward to more feedback.

Posted by g$ on November 24, 2009 at 5:00pm

g$

Android 2.0 Update

There are some issues with regard to Android 2.0, which is now becoming available on the newest devices.
One issue is the Contacts content model has changed significantly in 2.0 (in a breaking way), and this renders Contact-related features of our applications non-functional, e.g. Favorites-related functionality in CLA.
We are investigating the extent of this on all applications, and will provide updated versions of affected ones in due course.
As each application changes for 2.0, we may termina… Continue

Posted by g$ on November 16, 2009 at 7:30am

g$

Thanks International Users

We appreciate feedback from our International Users outside North America, especially with regard to Call Log Assistant.
Phone carriers are free to send whatever strings of digits they want for a "number", and that's why we chose a pattern-matching strategy in CLA. The downside is the power puts more responsibility on correct data entry and "experimentation". We are addressing that with the upcoming CLA refresh.
We strive to make our applications locale-aware with regard to units-of-measure, etc… Continue

Posted by g$ on October 18, 2009 at 8:00am

 
 

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